MoreKash

Trust & Safety

MoreKash – Trust & Safety

At MoreKash, trust and safety are our top priorities. We are committed to creating a secure environment for both users and service providers.


1. Verified Listings

  • All service providers are required to provide accurate business details.

  • We verify contact information and service categories to ensure authenticity.

  • Premium listings receive additional verification for credibility.


2. Ratings & Reviews System

  • Users can leave honest reviews about their experiences.

  • Fake or misleading reviews are removed immediately.

  • Reviews help maintain transparency and accountability.


3. Secure Communication

  • Connect with service providers via verified channels: phone, email, or WhatsApp.

  • All interactions remain direct between users and providers—no intermediaries.

  • Avoid sharing sensitive personal or financial information outside the platform.


4. Safe Payments

  • MoreKash does not handle direct transactions for free listings.

  • For premium listings or features, payments are processed through secure, trusted payment gateways.

  • Never make payments outside the platform for services advertised on MoreKash.


5. Reporting & Moderation

  • Users can report suspicious or inappropriate listings.

  • Our moderation team reviews and takes action on reported content.

  • Service providers violating platform policies may have listings suspended or removed.


6. Privacy Protection

  • Personal information is safeguarded according to our Privacy Policy.

  • We use encryption and secure data storage to protect user data.

  • Only authorized personnel have access to sensitive information.


7. Safety Guidelines for Users

  • Always verify the service provider before hiring.

  • Check reviews and ratings to make informed decisions.

  • Meet in public or trusted locations for initial interactions if applicable.

  • Report any suspicious behavior immediately.


8. Safety Guidelines for Service Providers

  • Provide honest service descriptions and pricing.

  • Respond professionally to inquiries and reviews.

  • Protect your account credentials and never share passwords.

  • Report users who violate platform guidelines.


9. Commitment to Community Safety

MoreKash strives to:

  • Build a trusted network of service providers and customers.

  • Encourage ethical and responsible behavior.

  • Continuously improve security features to protect users.


Contact Trust & Safety Team

If you encounter issues, suspicious activity, or need assistance:

MoreKash Trust & Safety Team
📧 Email: safety@morekash.com
📞 Phone: +233 (0) 546600206