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Privacy Policy

MoreKash Service Directory – Privacy Policy

Last Updated: November 2025

MoreKash Service Directory (“MoreKash,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile services, and directory platform.

By accessing or using the MoreKash platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

Information you provide voluntarily, such as:

  • Name

  • Email address

  • Phone number

  • Business name

  • Business address

  • Service details

  • Login credentials

1.2 Automatically Collected Information

When you access the platform, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Time spent on the platform

  • Cookies and tracking data

1.3 Service Provider Information

If you list a business on MoreKash, we may collect:

  • Business description

  • Photos, logos, and media

  • Category and tags

  • Reviews and ratings

  • Business operating details

1.4 Payment Information

For paid listings or premium features, we may collect:

  • Billing information

  • Mobile money details

  • Transaction records

(Note: Payment processing is handled securely by third-party payment providers.)

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Publish your business listing

  • Improve and personalize the user experience

  • Communicate updates, alerts, or promotions

  • Process transactions and payments

  • Prevent fraud or unauthorized access

  • Improve platform performance and analytics

3. Legal Basis for Processing (For GDPR-Affected Users)

Where applicable, we process personal data based on:

  • Consent

  • Contractual requirements

  • Legitimate business interests

  • Legal obligations

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

Trusted third-party companies that help us operate the platform, such as:

  • Hosting providers

  • Payment processors

  • Analytics tools

  • Marketing partners

4.2 Public Users

Information in your business listing (e.g., business name, location, phone number) is visible to other users on the platform.

4.3 Legal or Security Reasons

We may disclose your information if required to:

  • Comply with legal obligations

  • Respond to court orders or government requests

  • Prevent fraud or security breaches

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Understand user behavior

  • Save login preferences

  • Provide relevant content

Users can control cookies through their browser settings, but disabling cookies may affect the platform’s functionality.

6. Data Security

We use administrative, technical, and physical safeguards to protect your personal data.
However, no online platform can guarantee 100% security, and users provide information at their own risk.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent

  • Object to data processing

  • Request data portability

To exercise any rights, contact us at: privacy@morekash.com

8. Data Retention

We retain personal information only as long as necessary for:

  • Providing services

  • Legal compliance

  • Resolving disputes

  • Platform improvements

Inactive accounts may be archived or removed after prolonged inactivity.

9. Children’s Privacy

MoreKash does not knowingly collect information from individuals under age 18.
If we discover such data, we will delete it immediately.

10. Third-Party Links

The platform may contain external links.
We are not responsible for the privacy practices of third-party sites or services.

11. Marketing Communications

With your consent, we may send:

  • Newsletters

  • Promotions

  • Service updates

You can opt out anytime by clicking the unsubscribe link or contacting us.

12. Changes to This Privacy Policy

MoreKash may update this Privacy Policy periodically.
Revisions will be posted with an updated “Last Updated” date.
Continued use of the platform indicates acceptance of updated policies.

13. Contact Us

For questions, concerns, or data requests, contact:

MoreKash Service Directory
Email: privacy@morekash.com
Phone: +233 (0) 546600206
Website: www.morekash.com